Monday, October 29, 2012

FASHION over FUNCTION

Today I told one my employees that I like her glasses and I asked if they were real.

She told me, "Yes they are, I never wear them because when I picked them out I had a different outfit on and I matched them to that, but they don't match everything so I don't wear them all the time, but I need to cause my head is starting to hurt because I can't see."

Typical purchase due to fashion and not function of life. I know not everyone does this type of thing and am envious of the people that have the power to control those sudden urges just to buy something new.  However, I am doing much better, thanks. They claim that when you go shopping that your body releases endorphins that make you happy, but after the purchase is made, experts also say, that happy feeling quickly goes away. I beg to differ from the experts. Besides, I am the one that people will believe because I actually live this and the "experts" do not. I say that the feeling of buying something new does not go away until you have taken the tags off of a new shirt actually put the new item with that perfect outfit that it has been bought for and then worn all day. Oh, but then, I find something else that also is perfect with that new shirt and I can change it to a completely different look. See that is what is exciting to me. The art of changing one thing into another.

SO.....

My clothing is my art, and when hasn't art been functional AND fashionable?

Sunday, October 28, 2012

I'm not your MOM

So when you walk by a rack of clothes and you accidentally touch some clothing and it falls to the ground, what do you do? The correct answer is to pick it up and try to fix it. so many times someone will do this, then look at me, and then continue shopping. Just please respectful of the people that are working to not make their jobs harder. I once had a lady do this that looked at me and then kicked the item that she had just dropped. REALLY? She was a mom that had 15 year old daughter. All I can say is THANKS for the EXAMPLE to the future generation lady. Oh yeah her daughter also went to WEB...

Please also understand that when you ask an employee if the store has a bathroom, it in fact does, but you cannot use it. It would be the same thing if you had to pee and stopped in a random neighborhood at a random house and knocked on the door and asked to use their bathroom. No one does that. Store bathrooms are for stores employees only, not random shoppers that are in fact a security threat. It may seem silly, but in fact you can learn a lot about a stores back room in a short amount of time if you are smart. I cannot tell you what is in back rooms, but merchandise appears from somewhere right? There is always a public restroom close by.

Lastly, drinks in stores. It is OK and I would like to thank everyone that has taken it upon themselves to ask an employee if they could throw their drink away. So much better than leaving it randomly throughout the store. Leaving this liquid with a greater chance of being spilled and splattered everywhere. Not fun to clean up and also a severe safety hazard to employees and customers, which could lead to a law suit. Also please do not throw your cups with ice into one of our trash bins. What happens to ice when it melts? Oh yeah it becomes water, and leaks every where. Not to mention this mystery water is always brown and usually leaks on a new outfit when the shift has just started. Thanks for ruining a perfect day and outfit you MYSTERY WATER MAKERS.

So in closing try to treat the spaces you are in like you would if you were at home. After all everywhere you go you are essentially a guest so behave like one.


Monday, October 8, 2012

TRAINING

Retail not just getting paid to stand around and look pretty, you have to work hard and look fashionable doing it.

It seems to me that people are now getting their first jobs at an older and older age. I acquired my first job when I was 14 working at  Karns pool in the concession stand. Let me just tell everyone that I have not stopped working since. My mom always told me that if I had a choice to go to work or hang our with friends I would need to make the decision to go to work instead. This has helped me in my career because I have worked hard to reach the goals I wanted. This way that I grew up is apparently unknown to people ages 18 to 22, and sometimes even people my age surprise me with their decisions about work, and their lack of drive to be the best they can be every minute of the day. Just like professors I have heard every excuse in the book to get out of of work, but managers and professors alike, we all know when something doesn't seem quiet right.

When people are in college and they have part time jobs that they don't care about that much, but for some that job will turn into that person's career on accident. That is exactly how I began my retail career. I was hired as a seasonal sales associate at Lane Bryant in 2000, and I have not left the mall since. Looking back I was very lucky to have been able to keep that job. I was an untrained innocent girl. I was very dorky and lacked self confidence. My hair was cut about 2 inches short all the way around and I had a quircky style that was not cute, not cute, not cute. I went to orientation and the lady doing my orientation was almost snickering at me, I did not feel comfortable at all. They didn't even let me work for like 3 weeks after I was hired. So I finally worked my first night and did ok, and then my second day I out sold everyone on the floor. Let just say the rest was history and I was promoted to Part-time Assistant Manager just over a year later.  I made great friendships within these 3 years of working for Lane Bryant. I also let my hair grow and was taught about what I should wear. I worked for LB again in Florida thanks to my good networks.

To me being a good manager is important not only for business but because we as managers can have an impact on employees behaviors down the road in their lives, and hoefully one day help them be successful. I have had terrible and extraordinary influnces and I have to been a bit of both.